Improve Ratings. Benchmark Competitors. Leverage the Power of AI.
Track every review and social platform across the Internet from one dashboard.
Pinpoint your weaknesses on a venue, region and brand level and understand how to improve ratings.
Quantify the impact of negative reviews and quantify the impact of making specific fixes.
Understand why certain venues are underperforming.
Identify every critical comment about your brand and take action to improve NPS.
Identify employees that are highly rated and employees that customers are complaining about.
Ensure customers feel safe and are satisfied with your covid measures.
Get the sentiment for every dish and drink relative to competitors.
Make in-depth comparisons with competitors and pinpont areas that need attention.
Identify trending dishes and venues in your city and create relevant marketing campaigns.
Collect feedback and contact details using customised forms.
Respond to reviews on major platforms from one dashboard. Set up automated replies.
Track sentiment and feedback volume for every category over the last year. Compare your performance pre-lockdown and post-lockdown.
Send bespoke surveys to delivery / takeout customers via SMS, email and QR codes. See the insights in real-time on our dashboard.
A user experience tailored for restaurants and used by a number of premium brands, including two Michelin-star restaurants.
Our sentiment analysis algorithm has an unmatched accuracy of 92% for the restaurant industry.
One of ten companies from across the world that have been funded by Techstars purely due to the quality of our insights.