Improved Rating

Get unique contextual insights tailored specifically for restaurants.

Minimise Damage

Identify every negative comment or theme about your restaurant across the Internet.

Competitor Benchmarking

Identify your strengths and weaknesses relative to your competitors.



Surveys

Send bespoke surveys to your customers via email or text message.

Save Time

Get all customer reviews, Tweets, comments, surveys and insights in one place.

Bespoke

Get customised insights and reports to answer complex questions.

INSIGHTS

Get unique insights based on data from thousands of restaurants to drive business decisions.

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HOW IT WORKS

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Sentiment Search aggregates and analyses reviews, Tweets, blog posts and news articles for thousands of restaurants in your city.

We provide a plethora of unique insights on a restaurant, brand and industry level that will help your business improve online ratings and overall customer satisfaction.

Answer sophisticated questions such as:

  • How does my cappuccino compare with my competition?
  • How does my vegan menu rank across the city?
  • What are my competitors most talked about dishes?
  • How many negative comments do I get versus the competition?
  • How has the refurbishment been received?
  • Which restaurants have increasing social media activity and why?

4M+

Reviews Processed

1000+

Actionable Insights

800+

Hours Saved

30+

Satisfied Clients

MEET THE TEAM

WHY SENTIMENT SEARCH?

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Restaurant Specialist

Designed specifically for restaurants by professionals in the industry.

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Seamless

Designed for simplicity, ease of use and a seamless user experience. Get up and running in 10 minutes.

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Funded by Techstars

One of ten companies from across the world that have been funded by Techstars Hospitality.